Introduction
Last update: 13 October 2025
MEDICE Health Family Holding GmbH (MHF for short) takes the protection of your personal data very seriously.
This introduction is intended to give you an overview of the scope and purpose of the personal data we collect, use and process.
An overview of the individual chapters for better orientation can be found here:
Contact – How can you contact our data protection team quickly and easily?
Data categories – Which of your data do we process, how, for what purpose, where and for how long?
Data processing and storage – Who stores and processes your data, and where?
Data security – What do we do to protect your data as much as possible?
Your rights – Here you will find an overview of all your rights as a data subject.
1. Contact
You can contact our data protection team directly at:
MEDICE Arzneimittel Pütter GmbH & Co. KG
Data Protection
Kuhloweg 37
58638 Iserlohn
Telephone: +49 (0)2371 937 0
Email: datenschutz[at]medice.de
If you have any confidential concerns regarding data protection, you can contact our data protection officer directly at dsb[at]medice.de.
2. Data categories
What data is processed?
The specific personal data that is processed and how it is used depends largely on the transactions you conduct with us and other business contacts (e.g. visits to our websites, telephone enquiries, sales representative visits, participation in competitions, ordering our products, etc.).
3. Data processing and storage
When you contact us, through advertising measures on our part or on the basis of existing contracts with you, we may receive personal data from you that we process (for example, to communicate with you, fulfil contracts or comply with legal requirements).
By using this platform, you transmit personal data to us (e.g. the IP address of your Internet connection), which we must process in order to provide you with this platform and its offerings. Further information on data protection can be found at:
>> Health Family Platform Privacy Policy
Who stores and processes your data and where?
I. Offerings of the Health Family Platform
With the Health Family Platform, MHF offers a web-based platform that provides added value, services and products for end customers, pharmacies, doctors and practice teams, as well as employees of the MEDICE Health Family.
All information regarding the scope and purpose of the personal data collected and processed when using the individual services of the Health Family platform can be found here:
Health Family Shop
With this privacy policy, we would like to inform you about the scope and purpose of the personal data collected and processed when you visit and use our Health Family Shop, your rights as a data subject and all other topics relevant to data protection:
>> Health Family Shop privacy policy
Health Academy
With this privacy policy, we would like to inform you about the scope and purpose of the personal data collected and processed as part of our "Health Academy" offering, your rights as a data subject and all other topics relevant to data protection:
>> Health Academy Privacy Policy
PTA Family
With this privacy policy, we would like to inform you about the scope and purpose of the personal data collected and processed as part of our "PTA Family" offering, your rights as a data subject and all other topics relevant to data protection:
II. MEDICE Health Family Holding GmbH group of companies
Depending on which MHF company you are in contact with or have a contractual relationship with, the responsible body will be different:
MEDICE Arzneimittel Pütter GmbH & Co. KG
This privacy policy is intended to inform you about the scope and purpose of the personal data collected and processed by Medice Arzneimittel Pütter GmbH & Co. KG, your rights as a data subject and all other topics relevant to data protection:
>> Privacy policy MEDICE Arzneimittel Pütter GmbH & Co KG
MEDICE Pharma GmbH & Co. KG
With this privacy policy, we would like to inform you about the scope and purpose of the personal data collected and processed by Medice Pharma GmbH & Co. KG, your rights as a data subject and all other topics relevant to data protection:
>> Privacy policy MEDICE Pharma GmbH & Co KG - coming soon
Medigital GmbH
With this privacy policy, we would like to inform you about the scope and purpose of the personal data collected and processed by Medigital GmbH, your rights as a data subject and all other topics relevant to data protection:
>> Privacy policy Medigital GmbH
Selfapy GmbH
With this privacy policy, we would like to inform you about the scope and purpose of the personal data collected and processed by Selfapy GmbH, your rights as a data subject and all other topics relevant to data protection:
>> Selfapy GmbH privacy policy - coming soon
MEDICE IBÉRICA
This privacy policy is intended to inform you about the scope and purpose of the personal data collected and processed by MEDICE IBÉRICA, your rights as a data subject and all other topics relevant to data protection:
>> MEDICE IBÉRICA privacy policy
Schaper & Brümmer GmbH & Co. KG
With this privacy policy, we would like to inform you about the scope and purpose of the personal data collected and processed by Schaper & Brümmer GmbH & Co. KG, your rights as a data subject and all other topics relevant to data protection:
>> Privacy policy of Schaper & Brümmer GmbH & Co. KG
MEDIBIOM Shop
With this privacy policy, we would like to inform you about the scope and purpose of the personal data collected and processed by MEDICE Arzneimittel Pütter GmbH & Co. KG within the MEDIBIOM division, your rights as a data subject and all other topics relevant to data protection:
>> MEDIBIOM Shop privacy policy - coming soon
Sustainable 4U GmbH
With this privacy policy, we would like to inform you about the scope and purpose of the personal data collected and processed by Sustainable 4U GmbH, your rights as a data subject and all other topics relevant to data protection:
>> Sustainable 4U GmbH privacy policy - coming soon
MEDICE B.V.
With this privacy policy, we would like to inform you about the scope and purpose of the personal data collected and processed by MEDICE B.V., your rights as a data subject and all other topics relevant to data protection:
>> MEDICE B.V. privacy policy - coming soon
MEDICE Nordic
This privacy policy is intended to inform you about the scope and purpose of the personal data collected and processed by MEDICE Nordic, your rights as a data subject and all other topics relevant to data protection:
>> MEDICE Nordics Privacy Policy - coming soon
MEDICE UK
This privacy policy is intended to inform you about the scope and purpose of the personal data collected and processed by MEDICE UK, your rights as a data subject and all other topics relevant to data protection:
>> MEDICE UK Privacy Policy - coming soon
Salmon Pharma GmbH
This privacy policy is intended to inform you about the scope and purpose of the personal data collected and processed by Salmon Pharma GmbH, your rights as a data subject and all other topics relevant to data protection:
>> Salmon Pharma Privacy Policy - coming soon
MEDICE AT
This privacy policy is intended to inform you about the scope and purpose of the personal data collected and processed by MEDICE AT, your rights as a data subject and all other topics relevant to data protection:
>> MEDICE AT privacy policy - coming soon
Regardless of the responsible body within MHF, our data protection standards are consistent and you are entitled to the same rights as a data subject.
4. Data security
Every time data is collected, stored, used and transmitted, there are confidentiality risks (e.g. the possibility of identifying the person concerned). These risks cannot be completely ruled out and increase the more data can be linked together.
MHF assures you that it will do everything possible using state-of-the-art technology to protect your privacy and will only pass on data to entities that can demonstrate an appropriate data protection concept in accordance with the applicable regulations and laws and with which, if necessary, contractual agreements have been concluded in accordance with Articles 26 and 28 of the GDPR.
5. Your rights
When processing your personal data, our goal is to guarantee your data protection rights at all times. You can find our contact details under point 1 "Contact".
You can exercise the following rights in relation to your personal data:
You may request information about the processing of your data.
You may request the correction of your personal data if it is incorrect or incomplete.
You may request the restriction of the processing of your personal data. (1) For the duration of the verification of the accuracy of the data. (2) If the processing is unlawful and you refuse to have it deleted. (3) If the data is no longer required by the controller for the purposes of processing, but you need it to assert, exercise or defend legal claims . (4) In the event of an objection to data processing, as long as the corresponding balancing of interests has not been clarified.
You may request that the data collected about you be transferred to you or to a body designated by you.
If there are grounds for complaint, you may lodge a complaint with the competent data protection authority.
You may request the deletion of the data collected about you.
You may object to the processing of your personal data at any time, without giving reasons, for reasons arising from your particular situation. If the processing is based on Art. 6 (1) (e) or (f) GDPR.
You may revoke your consent to data processing at any time without giving reasons. To do so, please contact: datenschutz[at]medice.de.
You will not suffer any disadvantages as a result of revoking/objecting. The revocation/objection shall take effect for the future; previous data transfers shall remain lawful. From then on, your data will only be processed to a limited extent by the parties involved if this is required by the relevant legal provisions under Art. 6 (1) (c) and our legitimate interest under Art. 6 (1) (f) GDPR.
Here you will find further information on revoking your consent and the contact details for exercising your right of objection in this regard vis-à-vis the respective processing company of the MEDICE Health Family:
>> Right to object/withdraw consent vis-à-vis the MEDICE Health Family
If you have any further questions about the handling of your personal data or would like to exercise your other rights, please contact our data protection team at datenschutz[at]medice.de. For confidential matters relating to data protection, you can contact our data protection officer directly at dsb[at]medice.de.