Terms of Use
1. Provider
MEDICE Arzneimittel Pütter GmbH & Co. KG, Kuhloweg 37, 58638 Iserlohn, is the provider (“Provider”) of “MEDICE Health Academy” or the “service” within the meaning of these Terms of Use.
2. Offer
The Provider operates the training platform www.academy.medice-health-family.com, formerly www.medibee.de, and makes certain content and functions available there free of charge for the user (“user”).
3. Authorized User Group
Only healthcare professionals who are actively working in a pharmacy or attending a PTA school, or are otherwise allowed to access HCP-specific information, are authorized to use the service. The provider verifies every registration and reserves the right to exclude unqualified users from the service.
4. Registration and User Account
(1) Registration and the creation of a user account are required to use the MEDICE Health Academy. Truthful and complete information must be provided during registration.
(2) By registering, the user accepts these Terms of Use. The Provider is entitled to make changes to the Terms of Use at any time. If this occurs, the Provider will inform the user before the next login.
(3) Access data must be kept confidential and may not be shared with third parties. The user is responsible for all activities conducted through their user account.
5. Use of the Platform
(1) MEDICE Health Academy uses the learning platform of 360Learning GmbH, Stephaniestr. 94, 76133 Karlsruhe, which provides a learning environment.
(2) This platform enables users to share reactions and success statuses. Other users can see names, success statuses, and, if uploaded, profile pictures and banners.
6. Services Provided by MEDICE
(1) As part of the Service, users can collect points by successfully completing training modules and redeem them for rewards or vouchers.
(2) The Provider determines the point value of each training module, the number of points required to obtain a reward, and the type and value of game rewards. The provider is entitled to change these parameters at any time.
(3) The Provider is entitled to modify or discontinue the offer at any time. There is no entitlement to a cash payout of earned points. If the Provider discontinues the Service, there is no longer any entitlement to exchange earned points for rewards.
7. Game System
(1) As part of the Service, the Provider provides a changing selection of short, playfully designed training modules. Each module is assigned a fixed or variable number of points. Modules can be played repeatedly by the user, but points for each module are awarded only once. The Provider is entitled to modify the game system at any time.
(2) The user can exchange their points for material rewards and product vouchers via the MEDICE Health Family Platform's shop. Product vouchers are sent to the user via email. Material rewards are sent by post to the delivery address specified on the MEDICE Health Family Platform.
(3) Every 2,000 points, an email with a EUR 5 voucher for the MEDICE Health Family Shop, including information on the current point balance and the voucher code, is sent to the user. This EUR 5 shop voucher can be redeemed for all items in the MEDICE Health Family Platform Shop, including universal vouchers and other food and non-food items. Multiple EUR 5 shop vouchers can be collected and redeemed together.
8. User Obligations
(1) The user is required to provide truthful information during registration. Multiple registrations of the same person are not permitted. Changes to user data must be reported immediately via the relevant input field on the platform.
(2) The user must keep its login credentials confidential. Login credentials may not be shared with others.
(3) The user must comply with all applicable laws while using the Service. The user must also adhere to these Terms of Use and any additional contractual provisions (e.g., frequency of playing or performing an action) for individual modules. Unless otherwise stated, each module and action may only be played or performed once to increase the reward balance.
(4) If a user violates laws or these Terms of Use, the provider is entitled to delete or reduce earned rewards. In such cases, the provider also has a claim against the user for the return of rewards obtained with points acquired in violation of laws or these Terms of Use.
(5) Any form of misuse of the Service, including posting inappropriate content, harassing other users, or sharing confidential information without consent, is strictly prohibited.
(6) Each user may only register one account in total.
9. Availability
There is no entitlement for the user to have the offer available at all times. The provider reserves the right to modify or restrict the entire offer or individual functions at any time.
10. Blocking Access
If a user violates laws or these Terms of Use, the Provider reserves the right to block the user and permanently exclude them from future participation. In serious cases, the Provider also reserves the right to block the user from participating in other offers and promotions by the provider. In such cases, there is no entitlement to a payout of earned points in cash or their exchange for rewards. Furthermore, Section 6(4) of these Terms of Use applies.
11. Limitation of Liability
(1) The Provider is fully liable for all damages caused to the user in cases of intent or gross negligence.
(2) In cases of slight negligence, the provider is fully liable for damages resulting in injury to life, body, or health.
(3) Otherwise, the Provider is only liable if a material contractual obligation is violated. Material contractual obligations are those obligations whose fulfillment enables the proper execution of the offer and on whose compliance the user regularly relies. In such cases, liability is limited to compensation for foreseeable, typically occurring damages.
(4) If the Provider's liability is excluded or limited under these provisions, this also applies to the Provider's vicarious agents.
12. Data Protection
The applicable data protection regulations are available under the Privacy Policy.
13. Intellectual Property
(1) All content created and shared on the MEDICE Health Academy is subject to copyright and may not be reproduced or distributed without the express permission of the rights holder.
14. Changes to the Terms of Use
(1) We reserve the right to change these Terms of Use at any time. We will inform you of significant changes in a timely manner.
(2) By continuing to use the Health Academy after the changes take effect, you agree to the revised Terms of Use.
15. Final Provisions
Should individual provisions of these Terms of Use be or become invalid, the validity of the remaining provisions shall not be affected.